Compliance & Grievance Form

The SFCBLA encourages meaningful dialogue and amicable conflict resolution between masqueraders and their respective mas bands as a first option. If you are a masquerader and this is your first time raising concerns about a matter, we strongly recommend that you contact the management of your Mas Band directly and allow them the opportunity to resolve same.

If however, you are not satisfied or feel the need for a mediator on the matter we invite you to submit your complaint to us. We promise to do our best to ensure that both parties arrive at a mutually agreeable position.

First Name

Last Name

Section Title

Email Address

Phone Contact

Phone Alternative

The Compliance and Grievance Committee will give priority to the following complaints at this time:

Registration: Masquerader was denied registration in a band or section due to race, color, national origin, sex, sexual orientation, physical appearance, or expression of gender

Costume Distribution & Schedules: Experienced distribution delays of over four (4) hours which resulted in documented excessive transportation expenses, and or loss of participation in purchased events/fetes

Costume Distribution & Schedules: Costume received was not a reasonable likeness of what was displayed

Costume Distribution & Schedules: Costume received, had major defects and/or costume was missing multiple pieces (including backpacks)

The Road Experience: Masquerader did not receive the minimum amenities as promoted, not including instances where alcohol services was denied due to visible intoxication

Please describe the situation in detail (include specifics of date, time, location, etc)

Please provide a supporting document, including names and contact information of any witnesses to the matter. We will accept PDFs only.
This is to ensure that documents submitted to us are non-editable documents.

Upload Document

Select File

Is this your first time raising concerns about this matter?

YES

Please review the details of your contact information, supporting document and the complaint report on this Compliance & Grievance Form completely before submitting your complaint to the SFCBLA. All submissions will be held with the strictest of confidentiality.

Your complaint has been submitted.

Please note that a written response will be provided

within sixty (60) days from receipt of the complaint.

Please ensure that all required fields are completed before submitting your Complaint & Grievance form.

Compliance & Grievance Form

Section Title

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